Customers should realize if you have to paste that same cookie cutter reply addressing everyone’s concern then Ring and your customers have a really big problem. I’ve read your response back to other customers so many times that I’ve memorized it. And don’t bother to paste your typical reply telling me to email you because you’re so concerned. Also, one of the times I tried calling you I was given the option of making an appointment for you to call me back but you never did. Should be the customers decision to drain the battery in live view. I wish you would at least have the option of turning off the 10 minute timer that shuts down live view. Same problem many other of your other customers complain about. My settings are set to be as fast and sensitive as possible. I am receiving alerts but they’re several seconds delayed. Not that anything is wrong with the other brand, I’m just impressed how I was able to save money and didn’t have to sacrifice any performance limiting features. It’s not over sensitive and every raindrop or bug set it off. We do have the flood light out back and it does great. I’m a carpenter by trade and I’m capable of tearing out the old and putting in the new, but why? When all you have to do is screw in a bulb. All I had to do was screw a lightbulb in and set it up in the app. It does have all the features I need to rest peacefully, two way talk, night vision, zoom, local storage of pictures and/or video, push notifications, works with Alexa, and more. Keep in mind though a lightbulb that is watching over my vehicles only cost 40 dollars. It’s a true observation when I read other reviews that pointed out the limited features. I have to admit that the pictures we receive from the Feit devices are as clear if not better then the others. Feit, of course, and the other rhymes with ring.
We have two brands(apps) that we use in our home.
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